🐾 Mine’s Cuter Refund Policy

Effective Date: July 27th, 2026

Last Updated: July 27th, 2026

This policy explains how refunds and cancellations work for purchases made on Mine’s Cuter through our website and app. If anything here is unclear, please contact us — we’re happy to help.

Votes and Boosts

Votes and boosts are digital items that take effect immediately. Once a purchased vote is cast or a boost is applied, it can’t be refunded. If you purchased votes or boosts and haven’t used them, contact us within 14 days and we’ll review your request.

Premium Subscriptions

You can cancel anytime from Settings → Manage Billing. Cancellation stops the next renewal; you keep Premium benefits until the end of the period you’ve paid for. We don’t provide partial refunds for unused time, except where required by law. Subscriptions renew automatically until canceled — the renewal price and date are shown at checkout and in your billing portal.

Something Wrong?

If a purchase didn’t work — you were charged but didn’t receive your votes, boost, or Premium benefits — contact us at team@minescuter.com and we’ll make it right. Include the email on your account and roughly when the purchase happened.

Duplicates and Errors

Accidental duplicate purchases reported within 14 days will be refunded.

Processing

Approved refunds go back to your original payment method, typically within 5–10 business days.

Questions First, Chargebacks Second

If anything looks wrong on your statement, please reach out before disputing with your bank — we resolve almost everything within a business day.

App Store Purchases

Purchases made through the Apple App Store or Google Play are subject to those stores’ refund policies and must be requested through them.

Contact

Mine’s Cuter LLC
team@minescuter.com